Fit 901 texts our own training clients and the people who contacted us about training. Appointment confirmations, session reminders, schedule changes and account notices. Nothing else. We do not send marketing or promotional text messages under this program, and we never share or sell mobile numbers or SMS consent.
The exact consent language
This is the checkbox label, word for word:
Also text me about my sessions — appointment confirmations, reminders and schedule changes from Fit 901.
And this is the disclosure printed directly beneath it, word for word:
By checking this box you agree to receive recurring automated informational text messages from Fit 901 about your appointments and your account at the mobile number provided. We do not send marketing or promotional texts. Message frequency varies, typically no more than 4–8 messages per month. Message and data rates may apply. Reply STOP to cancel at any time, or HELP for help. Consent is not a condition of any purchase. See our Privacy Policy at fit901.com/privacy-policy and Terms at fit901.com/resources/terms.
How the consent is collected
Two ways, both first-party, both requiring a deliberate action from the person.
1. On our forms
- The visitor types their own mobile number.
- We send a one-time passcode to that handset and they enter it, so the number is confirmed to belong to them before anything else happens.
- The text-message checkbox is not pre-checked, and it is optional. The form submits without it, and nothing about the person’s enquiry changes if they leave it blank.
- Marketing consent is a separate checkbox and is email only. It is never bundled with the SMS consent above.
2. In person
When a client signs the Fit 901 training agreement, the agreement states that scheduling, programming and account matters are handled by text and email; that these are conversational service messages and not advertising; that Fit 901 does not send marketing or promotional texts under the agreement; and that the client may reply STOP at any time — a right the agreement says explicitly cannot be taken away.
Message frequency
Varies with how often you train. Typically no more than 4–8 messages per month.
How to stop
Reply STOP to any message and we stop immediately. Reply HELP for help, or email [email protected]. Message and data rates may apply.
Sample messages
- Hi Jane, Fit 901 confirming your session Tuesday 6:00am with Coach Rob. To check in or make changes: https://client.fit901.com Reply STOP to opt out, HELP for help.
- Fit 901: your payment did not go through. You can update your card here: https://client.fit901.com Reply STOP to opt out, HELP for help.
- Fit 901: Coach Rob left feedback on your session. Read it here: https://client.fit901.com Reply STOP to opt out, HELP for help.
Policies
Fit 901 · 80 Cumberland St, Memphis, TN 38112 · 901-657-4552 · [email protected]